Privacy Policy
Loretta Facey NP is committed to protecting the privacy and confidentiality of personal and health information in accordance with the Privacy Act 1988 (Cth) and applicable Australian privacy legislation.
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Personal and health information may be collected to provide healthcare services, manage appointments, process Medicare claims, communicate with patients, and comply with legal and professional obligations.
Information collected may include:
Name and contact details
Date of birth
Medicare details
Health and medical history
Treatment information
Referral letters and investigation results
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Sensitive information, including health and medical information, is collected only where necessary to provide safe and appropriate healthcare services.
This information is managed confidentially and handled in accordance with applicable Australian privacy legislation and professional obligations.
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Personal information is used only for purposes directly related to providing healthcare and managing clinical services.
Information may be shared with other healthcare providers, specialists, pathology or imaging services, or other relevant parties where clinically appropriate and with patient consent, or where otherwise required by law.
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Personal and health information is stored securely and managed in accordance with professional, ethical, and legal privacy obligations.
Electronic records are maintained using secure clinical software and communication systems designed to protect patient confidentiality and sensitive health information.
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Patients may request access to their personal health information and medical records in accordance with applicable Australian privacy legislation.
Requests for access should be made in writing via email. Identification may be required prior to the release of any personal or health information to protect patient confidentiality.
Access to medical records may be subject to administrative processes, timeframes, and any limitations permitted under relevant privacy legislation.
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This website may collect limited non-identifiable information through website analytics or cookies to improve website performance and user experience.
Online bookings and telehealth consultations are conducted through secure third-party platforms.
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This Privacy Policy may be updated or amended from time to time to reflect changes in legal, regulatory, or practice requirements.
Patients are encouraged to review this policy periodically for any updates.
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For any privacy-related enquiries, please contact:
Loretta Facey NP
📧 loretta@lorettafaceynp.com.auPrivacy Policy last updated: 1 May 2026
